{"id":19896,"date":"2025-05-27T10:49:42","date_gmt":"2025-05-27T10:49:42","guid":{"rendered":"https:\/\/www.santiagobesteiro.com\/complaints-procedure\/"},"modified":"2025-05-27T10:49:47","modified_gmt":"2025-05-27T10:49:47","slug":"complaints-procedure","status":"publish","type":"page","link":"https:\/\/www.santiagobesteiro.com\/en\/complaints-procedure\/","title":{"rendered":"Complaints procedure"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]\n<h1>Complaints procedure<\/h1>\n[\/vc_column_text][vc_separator type=&#8221;transparent&#8221; up=&#8221;5&#8243;][vc_column_text css=&#8221;&#8221;]Claim against the rejection of a request or complaint regarding web accessibility.<\/p>\n<p>Claim to know and oppose the reasons for the rejection of a request for accessible information or complaint, to urge the adoption of the appropriate measures in the event of not agreeing with the decision adopted, or to state the reasons why the response is considered not to comply with the requirements demanded.[\/vc_column_text][vc_separator type=&#8221;transparent&#8221; up=&#8221;50&#8243;][vc_column_text css=&#8221;&#8221;]\n<h2>Go to the procedure<\/h2>\n<p><\/p>\n<h4>This procedure is processed using the following form:<\/h4>\n<p><\/p>\n<ul>\n<li>Send your application electronically<\/li>\n<li>Consult the processing status of your procedure<\/li>\n<li>Consult the information relating to access to this register.<\/li>\n<\/ul>\n[\/vc_column_text][vc_separator type=&#8221;transparent&#8221; up=&#8221;20&#8243;][vc_column_text css=&#8221;&#8221;]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f19882-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"19882\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/19896#wpcf7-f19882-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"19882\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.6\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f19882-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<p><label> Nombre y apellidos<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Tu correo electr\u00f3nico<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Asunto<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n<\/p>\n<p><label> Procedimiento<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"menu-238\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"menu-238\"><option value=\"Enviar por v\u00eda electr\u00f3nica su solicitud\">Enviar por v\u00eda electr\u00f3nica su solicitud<\/option><option value=\"\"><\/option><option value=\"Consultar el estado de tramitaci\u00f3n\">Consultar el estado de tramitaci\u00f3n<\/option><option value=\"\"><\/option><option value=\"Consultar la informaci\u00f3n relativa al acceso\">Consultar la informaci\u00f3n relativa al acceso<\/option><\/select><\/span> <\/label>\n<\/p>\n<p><label> Comentario<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column_text][vc_separator type=&#8221;transparent&#8221; up=&#8221;30&#8243;]<a  itemprop=\"url\" href=\"https:\/\/www.santiagobesteiro.com\/en\/\" target=\"_self\" data-hover-background-color=\"#ffffff\" data-hover-border-color=\"#ffffff\" data-hover-color=\"#3c3c3b\" class=\"qbutton  small center default\" style=\"color: #ffffff; border-color: #ffffff; font-style: normal; font-weight: 700; background-color:#3c3c3b;\">BACK HOME<\/a>[\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221;][vc_column][vc_column_text css=&#8221;&#8221;] Complaints procedure [\/vc_column_text][vc_separator type=&#8221;transparent&#8221; up=&#8221;5&#8243;][vc_column_text css=&#8221;&#8221;]Claim against the rejection of a request or complaint regarding web accessibility. Claim to know and oppose the reasons for the rejection of a request for accessible information or complaint, to&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-19896","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Complaints procedure - Santiago Besteiro Design<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.santiagobesteiro.com\/procedimiento-reclamacion\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Complaints procedure - Santiago Besteiro Design\" \/>\n<meta property=\"og:description\" content=\"[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221;][vc_column][vc_column_text css=&#8221;&#8221;] Complaints procedure [\/vc_column_text][vc_separator type=&#8221;transparent&#8221; up=&#8221;5&#8243;][vc_column_text css=&#8221;&#8221;]Claim against the rejection of a request or complaint regarding web accessibility. 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